Sales Manager

Sales Manager Duties at Torsan UK

As a Sales Manager at Torsan UK, you will play a crucial role in driving the company's success and growth. Your responsibilities will encompass a range of tasks aimed at optimizing sales processes, nurturing client relationships, and ensuring customer satisfaction. Below are the key duties:

1. Develop and Implement Sales Strategies:

o Formulate and execute effective sales strategies to achieve organizational sales goals and revenue targets.

o Analyze market trends and competitor activities to identify new business opportunities.

2. Client Relationship Management:

o Build and maintain strong, long-lasting customer relationships.

o Understand customer needs and provide appropriate solutions from Torsan UK’s extensive product and service offerings.

3. Market and Product Knowledge:

o Maintain in-depth knowledge of Torsan UK’s products, including machine parts, engineering services, spare parts, and CNC machine tools.

o Stay updated on industry developments and technological advancements to better serve customers.

4. Customer Satisfaction and Support:

o Ensure customer satisfaction by providing top-notch pre-sales and post-sales support.

o Address and resolve customer issues promptly to maintain a high level of customer satisfaction.

5. Sales Forecasting and Reporting:

o Prepare accurate sales forecasts and reports for the director of the company.

o Monitor and analyze sales metrics to track performance and identify areas for improvement.

6. Negotiation and Closing Deals:

o Lead negotiations with clients to secure profitable deals.

o Close sales effectively while ensuring customer needs and expectations are met.

7. Budget Management:

o Manage the sales department budget efficiently.

o Allocate resources to maximize return on investment and sales productivity.

8. Expansion and Growth Initiatives:

o Identify and pursue new markets and growth opportunities.

o Develop strategies to expand Torsan UK’s market presence both locally and internationally.

Skills, Experience and Qualifications Required

1. Leadership and Team Management:

o Strong leadership skills with the ability to inspire and manage a sales team.

2. Sales and Negotiation:

o Proven sales skills with a track record of meeting or exceeding targets.

o Excellent negotiation skills with the ability to close deals effectively.

3. Communication and Interpersonal:

o Exceptional verbal and written communication skills.

o Strong interpersonal skills to build and maintain client relationships.

4. Analytical and Problem-Solving:

o Strong analytical skills to interpret sales data and market trends.

o Effective problem-solving abilities to address customer and operational issues.

5. Product and Industry Knowledge:

o In-depth knowledge of machine parts, engineering services, spare parts, and CNC machine tools.

o Understanding of industrial production processes and technologies.

6. Customer Focus:

o Strong customer service orientation with a commitment to customer satisfaction.

o Ability to understand and anticipate customer needs and provide tailored solutions.

7. Organizational and Time Management:

o Excellent organizational skills with the ability to manage multiple priorities.

o Effective time management skills to meet deadlines and sales targets.

Qualifications

1. Educational Background:

o Bachelor’s degree in Business Administration, Engineering, Sales, Marketing, or a related field.

o A Master’s degree or MBA is a plus.

2. Certifications:

o Relevant certifications in sales management or leadership are advantageous.

o Professional development courses related to the industry or sales strategies.

3. Technical Proficiency:

o Proficiency in using CRM software and sales management tools.

o Basic understanding of ERP systems and inventory management software is beneficial.

4. Language Skills:

o Proficiency in English; additional language skills are a plus, especially if relevant to the market.